SHIPPING & RETURNS
SHIPPING POLICY
We strive to provide you with the highest quality products and services. We offer free shipping on all orders above $75 and a local USPS rate for orders under $75. International fees may apply to our customers outside of the US. We use eco-friendly packaging materials that are both cost-effective and sustainable. We ensure that your order is delivered to you in a timely and safe manner.If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
LOCAL PICKUP POLICY
Currently, we allow in-person pickups in North Houston and Central Houston on Fridays & Saturdays. Pickup times will vary based on pickup location. A valid ID that matches the order name will be required to pick up order. Please see pickup locations below.
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North Houston:
690 Road 3567, Cleveland, TX 77327
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Central (West) Houston:
Galleria Mall
Exact location at the Galleria will be confirmed after order is placed.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 7-day return policy for all products.To initiate a return, please contact us within 7 days of receiving your order. We will provide you with instructions on how to return the item. Once we receive the item, we will inspect it to ensure that it is in its original condition and packaging. If it meets our return policy criteria, we will issue a refund or exchange, whichever you prefer. If you have any questions or concerns about our return policy, please do not hesitate to contact us.